Defective or unsafe goods
If the workbench does not meet the quality and safety standards required by applicable law, contact DWC as soon as possible and describe the issue. Under section 56 of the Consumer Protection Act 68 of 2008, qualifying goods may be returned within six months after delivery, at the supplier’s risk and expense. The consumer may direct DWC to repair or replace the goods, or refund the price paid, as provided by the Act.
How to request help
Contact DWC on 082 533 8857 by phone or WhatsApp, or email rynodeweerdt@gmail.com. Include your order details and a description of the problem. Please contact us before arranging to return a workbench so we can coordinate safe handling and transport.
Other returns
For a change-of-mind return or any other return request, contact DWC before sending the goods back. This page does not limit any rights you have under applicable consumer protection law.