Who we are
DWC – Professional Workshop Equipment is based in Krugersdorp, Gauteng, South Africa. Contact us about this policy at rynodeweerdt@gmail.com or 082 533 8857.
Information we collect
If you contact DWC or place an order, we may collect the information you provide, such as your name, email address, phone number, billing or delivery details, order contents, and messages. We use it to respond to enquiries, process and fulfil orders, arrange collection or delivery, provide support, and meet legal and accounting requirements.
Cookies and website use
WordPress and WooCommerce use necessary cookies and session information for website functions, including the shopping cart and checkout. If you sign in, cookies may also support your login and preferences. Your browser controls whether cookies are stored.
Sharing information
We share personal information only when needed to provide the service or meet a legal obligation. If online payments are enabled, the payment provider shown at checkout handles payment processing under its own privacy terms. We may share the delivery details needed with a courier or service provider to arrange delivery. We do not sell customer personal information.
How long we keep information
We keep order and enquiry information for as long as needed to provide the service and meet applicable record-keeping requirements. Information that we are required to retain by law may not be deleted on request.
Your choices and rights
You may contact DWC to request access to or correction or deletion of your personal information, subject to information we must retain by law. This policy is intended to be read with the Protection of Personal Information Act 4 of 2013 (POPIA).
Contact
For privacy questions or requests, email rynodeweerdt@gmail.com or phone / WhatsApp 082 533 8857.